The Role of Customer Service in Banking
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  • Time 6m
  • Reads 2
  • Votes 0
  • Parts 1
  • Time 6m
Ongoing, First published Sep 24, 2024
Customer Services refers to the support, services, and help the employees of an organization give to the clients throughout the process, from start to end, of availing of services or products to servicing or renewal. Customer service is a driving force behind an organization's growth and prominence amidst other competing organizations. The experience with a company stays with the client, and it becomes necessary to provide good customer service for customer satisfaction and retention. Happy customers' word of mouth offers the most effective marketing and reputation-building of an organization. This blog deals with the role of customer service in banking.
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