CRM stands for Customer Relationship Management which is the combination of techniques, strategies, and principles used by the companies to manage their customer interactions with the current and potential customers. The CRM system collects a wide range of userdata, such as the contact lists, emails, follow-ups, total leads, appointment details,and displays them in an organized manner under a single dashboard. This data helps the companies to interact with the clients, follow-up with the prospects, manage the appointments and calls, track the total number of visitors and analyze the growth of the company concerning their competitors.
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