One good turn deserves a cold shoulder? : 2004 : BBC World Service, Phnom Penh

"I understand you're an expert in messaging," said the woman sat behind the desk.
I looked blank. I had absolutely no idea what she was talking about. If she meant SMS text messaging, I did not even own a mobile phone!
"I was told you are experienced in capacity building," continued the woman, undeterred.
I looked even more blank. What on earth was she talking about? I had just flown half way around the world. This was my first meeting with the boss of the project where I was to work. Yet I had zero understanding of what she had just said. I began to wonder if the office back in London had mistakenly sent the wrong person (me) to the wrong location (Phnom Penh, Cambodia). Did she think I was someone else? I had been sent here to do radio training. Had the international wires become crossed somewhere?