Story cover for Why Every CRM Needs Multi-Channel Messaging? by techniquetigers
Why Every CRM Needs Multi-Channel Messaging?
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Ongoing, First published Feb 27
Businesses frequently fail to provide consistent and timely customer communication because they rely on many, disconnected channels. This leads to missed opportunities, decreased engagement, and dissatisfied customers. Without the appropriate multi-channel messaging in a CRM system, it is more difficult to optimize workflows and meet customer expectations.
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