BSOP 588 Managing Quality Complete Course Material
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Ongoing, First published Sep 03, 2015
BSOP 588 Managing Quality Complete Course Material
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BSOP 588 Week 1 DQ 1 Definition of Quality
BSOP 588 Week 1 DQ 2 Quality in Your Organization
BSOP 588 Week 2 Project Proposal (Toyota Motor Corporation)
BSOP 588 Week 2 DQ 1 Quality Philosophies
BSOP 588 Week 2 DQ 2 Quality Awards
BSOP 588 Week 3 Paper: Measuring Customer Satisfaction
BSOP 588 Week 3 DQ 1 Voice of the Customer
BSOP 588 Week 3 DQ 2 The Kano Model
BSOP 588 Week 4 Midterm Exam
BSOP 588 Week 4 DQ 1 Quality Focus
BSOP 588 Week 4 DQ 2 Alignment of Strategy and Quality Management
BSOP 588 Week 5 Paper: Balanced Scorcard: Research-based 2-3 page paper
BSOP 588 Week 5 DQ 1 Performance Metrics
BSOP 588 Week 5 DQ 2 Cost of Quality
BSOP 588 Week 6 DQ 1 Six Sigma and Lean Principles
BSOP 588 Week 6 DQ 2 Applying Lean and Six Sigma Principles
BSOP 588 Week 7 Course Project: Impl. Quality Initiatives (Toyota Motor Corp.)
BSOP 588 Week 7 Course Project: Impl. Quality Initiatives (General Electric)
BSOP 588 Week 7 DQ 1 Statistical Process Control (SPC)
BSOP 588 Week 7 DQ 2 Capability vs. Control
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