Selmer Hanson: Understanding the Thomas Kilman Inventory

Selmer Hanson is a certified leadership coach who uses Thomas Kilman Inventory on Conflict Management to open discussions on difficult issues that may arise within the workplace. Thomas Kilman Inventory, TKI is designed to measure how a person will behave during conflict situations. Based on the TKI, an individual will either fall along the assertiveness dimension or the cooperativeness dimension, with five different modes for responding to conflict defined. Those are Competing, Accommodating, Avoiding, Collaborating, and Compromising.