Shiloh is a mute. Every day is a battle to communicate and navigate. He has gone through many struggles due to his mutism but the hardest had yet to come. When he, alone, witnesses a student fall down the stairs at his University, he is met with his worst nightmare. Being unable to speak to the 9-1-1 operator. Another student happens upon the bloody mess and the ambulance is called. After the rush of blood and yells has passed, Shiloh is left feeling useless. He goes to investigate what the boy tripped on and finds nothing but a snap-back cap. Hellbent on returning the cap on his own, he prepares himself for the ordeal of communicating with the deplorable frat boy it belonged to, Zak. No matter what he expected walking into Zak's hospital room, he would have never guessed one thing. Zak was captivating.