Callcenter Stories

Sefi (short for Serafina) works in a Coffee Shop as a part-time barista during daytime. At the same time, she also works in a Call Center near the Coffee Shop during night time. There are even times that her bosses and co-workers would see her at the shop since most of them grabs a cup of coffee every after shift while she does her job as a barista. She doesn't see this as a bad thing because she loves what she's doing plus it helps her with her expenses not until she meets a guy named Joseph. Sefi gave up her part-time job and focused on her Call Center job since she was aiming for promotion after Joseph and her became a couple. However, all her plans changed after she found out that Joseph was just fooling around. Sefi left the job and went back to the Coffee Shop she used to work with. A few years later, Sefi was able to put up her own Coffee Shop and managed the business with the help of her best friends Rita and Hans. One day, a group of executive team from a Call Center company came to their shop. Turns out that Joseph is part of that team who happens to be Hans' long lost friend. Now that Sefi and Joseph's paths meet again, how will they deal with each other again?

Kevin is working in a dead-end job in a magic call center. He can clearly handle any situation thrown his way, but for some reason, he cannot be promoted to Master Customer Service Wizard. But after an insane call with goblins raiding a town, Kevin approaches the Grandmaster Customer Service Wizard one more time to get his promotion, hopefully. Kevin's Journey (2)

Zed has been secretly in love with Macky,her childhood friend. Ayaw niyang malaman nito ang kaniyang nararamdaman dahil natatakot siyang masira ang kanilang pagkakaibigan. Kontento na siya kung ano man ang meron sila at ililihim niya ito maski hanggang kamatayan. Pero mapipigilan kaya niya ang kaniyang sariling lalong mahulog dito at ipagtapat ang kaniyang nararamdaman kung si Macky na mismo ang magparamdam? Papaniwalain ba niya ang sarili na may katugon din ang kaniyang pagsinta dahil sa mga ipinapakita at ipinaparamdam ng lalaki sa kaniya o tuluyan pa rin niyang itatago ang feelings para sa lalaki?

The dead is calling. Will you answer it? Twenty one-year old Dianne's life was quite ordinary: with a middle class family, her best friend Ems and Mike, who secretly liked her. However, after college, she felt lonely as ever. With Ems migrating for work, Mike engrossed with game development,and no brothers or sisters to talk to, she is often left alone with her grandma, who is unfortunately dead. Dianne's recurring dream of her as she steps closer and closer to a tragic death didn't help at all. Dianne's gift of visions of the past never had any productive use, until now. With the only call center that responded to her applications, was Spirit Center. Will she accept it? Finally, she had a place to make something out of herself. Little did she know that she was hired for a purpose, for her gift that made her no ordinary agent. Spirit Center after all, is a call center for the dead.

Poem

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A (not so) fictional story about life in the call center. This is the story about three friends who work in a call center and how the face the mundane as well as the aggravating day-to-day that comes with it. Graveyard shifts. Weird co-workers. Both friendly and not so friendly bosses. Rumors of the project closing down. Frustrating customers. Technical problems. Maybe a little love here and there. In other words, just what working in a call center is like.

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Romance en un call center.

Camera se deschide cu zgomotul monoton al tastaturilor și telefoanelor care sună. Mirosul de cafea proaspătă plutea în aer, iar lumina fluorescentă făcea totul să pară puțin mai gri decât era de fapt. M-am așezat la biroul meu, apăsând pe headset, pregătită pentru ziua care urma. Nimic nu părea special, până când am auzit-o. „Bună dimineața! Diana la linia suport, cum te pot ajuta astăzi?" Vocea ei avea ceva... ceva care te oprea puțin. Era calmă, sigură, dar cu un ton blând care te făcea să vrei să zâmbești fără motiv. Și acolo, în mijlocul tabelelor și apelurilor clienților nemulțumiți, am simțit un fior ciudat. „Bună... mă bucur să te cunosc," am zis, încercând să par relaxată, deși inima îmi bătea puțin mai repede decât ar fi trebuit. Diana ridică o sprânceană, zâmbind subtil. „Îți place să vorbești cu clienții nemulțumiți, nu-i așa? E un fel de adrenalina zilnică?" „Poate puțin... dar cred că adevărata provocare e să ții un secret între două persoane în call center," am răspuns, aruncându-i un zâmbet jucăuș. Ea râse ușor, iar sunetul acela era mai melodios decât orice muzică de pe Spotify. „Hmm... să vedem dacă ești pregătită pentru asta," murmură ea, iar eu am simțit cum ziua banală de muncă începea să devină ceva neașteptat. Privirea ei m-a prins, și pentru prima dată într-un call center, telefonul și tabelele păreau complet irelevante.