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171 Stories

  • Mute - Contos de Call Center by Camila604103
    Camila604103
    • WpView
      Reads 4
    • WpPart
      Parts 5
    Contos de Call Center Entre metas impossíveis, cafés frios e clientes sem paciência, Bruna descobre que subir de cargo é muito mais difícil do que imaginava. Depois de anos sendo uma operadora modelo, Bruna conquista a tão sonhada promoção para supervisão. O que deveria ser o começo de uma grande vitória rapidamente vira um mergulho no caos da operação. Sem apoio dos outros supervisores, pressionada por resultados e tentando liderar uma equipe completamente diferente, ela aprende da forma mais difícil que crescer profissionalmente exige força, coragem e muita resistência emocional. Entre erros, aprendizados, crises operacionais, amizades inesperadas e momentos hilários que só quem trabalhou em call center entende, Bruna tenta provar - para os outros e para si mesma - que merece estar ali. "MUTE" é um retrato realista, engraçado e emocionante dos bastidores de um call center, mostrando que por trás de cada headset existe alguém tentando sobreviver mais um dia.
  • Dream girl, oops, sorry, Dream boy by Anyarose16
    Anyarose16
    • WpView
      Reads 235
    • WpPart
      Parts 9
    --- In a bustling city, 26-year-old Ayaan faces repeated setbacks in his job hunt, despite his parents' tireless efforts. One day, an unexpected encounter with a half-torn poster leads him to a call center, a place he never imagined working. What sets Ayaan apart is his unique talent: a remarkable ability to mimic a female voice, a skill he developed through childhood performances in school plays. This unexpected talent quickly catches the attention of the call center owner, and Ayaan is hired, bringing a fresh and unique perspective to his work. As the months pass, Ayaan's life takes a positive turn, and his family rejoices in his newfound success. Over the course of a year, Ayaan forms an unexpected connection with Arhaan, a young man who becomes captivated by the voice on the other end of the line. As their bond deepens, Ayaan navigates the complexities of his dual identity and the challenges that come with it. --- It will be updated every ✨️THURSDAYS✨️ 😉👍
  • Thank You for Calling Customer Service by its-kai
    its-kai
    • WpView
      Reads 166
    • WpPart
      Parts 7
    Kevin is working in a dead-end job in a magic call center. He can clearly handle any situation thrown his way, but for some reason, he cannot be promoted to Master Customer Service Wizard. But after an insane call with goblins raiding a town, Kevin approaches the Grandmaster Customer Service Wizard one more time to get his promotion, hopefully. Kevin's Journey (2)
  • Team Hawk Model : The Code of Empathy by achiever1171978
    achiever1171978
    • WpView
      Reads 79
    • WpPart
      Parts 18
    George, a seasoned Team Leader with a decade of corporate victories, is handed the worst assignment of her career: turning the failing, high-pressure startup LOB into a success. Her team, Team Hawk, consists of 22 raw agents, each battling immense personal stakes: tuition fees, chronic illness, single motherhood, and addiction at home. George refuses to manage metrics alone; she commands empathy, enforces a fierce code of friendship, and wages war against corporate bureaucracy to secure the monetary incentives her team desperately needs. As the Hawk Model elevates their scores to legendary, record-breaking heights, they build an unbreakable family structure, fueled by Maria's spaghetti and shared coffee. But success has a price. When a lucrative, remote, Euro-pay opportunity arrives, George must choose between the life-changing freedom she earned and the 22 fragile, successful lives she forged. This is the bittersweet story of how a corporate cubicle farm became an unshakeable family, and how their triumphant success led to the most difficult goodbye.
  • Free You by asktherisk
    asktherisk
    • WpView
      Reads 31
    • WpPart
      Parts 1
    Libre kita.
  • Kolsener by callcenterguy1975
    callcenterguy1975
    • WpView
      Reads 6
    • WpPart
      Parts 1
    buhay ng isang call center agent
  • Employee of the Year by DmitriRagano
    DmitriRagano
    • WpView
      Reads 417,268
    • WpPart
      Parts 38
    Temo McCarthy works in the call center for Passion Financial. He spends his days "dialing deadbeats", convincing broke, desperate customers to pay their overdue credit card bills. Every year, Passion's CEO gives $100,000 to the top earner in the call center. Temo sees the award as a chance to give his new family the life he never had growing up in a broken home. When his main rival is gunned down in the company parking lot, Temo realizes he must find the killer in order to prove his own innocence. - Wattpad Top 10 Ranking in the Mystery/Thriller category. "Dmitri Ragano is a creative, unconventional author who knows how to tell a story that other people aren't telling. He takes the hooks of the mystery/thriller genre and fills it in with ambitious themes and compelling original characters. Prepare to be intrigued and entertained!" -- Seth Harwood, Best-selling Amazon Mystery Author.
  • A Call by sagr97
    sagr97
    • WpView
      Reads 53
    • WpPart
      Parts 1
    It's a story about two guys working at a call centre and they receive a weird call. Let's see what happens next...........
  • Break Out Room Friendship by Maddison1013
    Maddison1013
    • WpView
      Reads 255
    • WpPart
      Parts 12
    Four coworkers from different walks of life discover unexpected companionship in the break room of Hybe Corporate Services, a Makati-based BPO firm where deadlines are tight, chismis travels fast, and free merienda can make or break your day. Maddison, a fierce 48-year-old Leo with a lioness roar, chunky earrings, sharp instincts, and a heart of gold; Marley, a witty and warm gay man in his early 40s who clings to faith even as love lets him down; Jessie, sharp-minded and soft-spoken, proud member of the LGBT community in her 40s whose strength lies in quiet loyalty and deadpan humor; and Stephanie, 37, who is sometimes unintentionally tactless, a bit mabagal sa punchline, but always shows up when it counts. Their friendship isn't built on drama or secrets, but on shared coffee breaks, birthday cakes on paper plates, rants about irate clients, and silent support through life's changes. Through team restructures, lost promotions, heartbreaks, and personal wins, they learn that some of the most enduring relationships are formed not outside the office - but right within it.
  • Best VoIP service providers for call centers in India by greenecolleen652
    greenecolleen652
    • WpView
      Reads 3
    • WpPart
      Parts 1
    VoIP minutes is finest contact center auto dialer software, and many more cutting edge services are all provided by us. For the greatest VoIP services for contact centers and small enterprises, get in touch with us right now. VoIPTech provides VoIP minutes at cheap prices that let you increase sales without going over budget and guarantee a good return on investment for your company.
  • CHEAT CALL (BPO Series #1) (slow update) by PeinOfHearts
    PeinOfHearts
    • WpView
      Reads 54
    • WpPart
      Parts 4
    Sabi nila kapag binato ka ng bato batuhin mo ng tinapay, but what if in this world and in this generation it doesn't work that way?
  • Outsource Pro: Elevate Your Customer Support with Expert Outsourcing Solutions by jindalx
    jindalx
    • WpView
      Reads 7
    • WpPart
      Parts 1
    Discover the power of seamless customer support outsourcing with Outsource Pro. Our comprehensive solutions cater to your business needs, ensuring exceptional service delivery and enhanced customer satisfaction. With a dedicated team of professionals, we handle all aspects of customer support, allowing you to focus on core operations. Partner with Outsource Pro today and experience unparalleled efficiency in customer service outsourcing, driving growth and success for your business
  • The Call Center Doctors - Full Cycle Contact Center Solutions by callcenterdoctors
    callcenterdoctors
    • WpView
      Reads 4
    • WpPart
      Parts 1
    The Call Center Doctors specialize in building complete contact center solutions, covering HR, training, scripting, dialer buildout, integration, and ongoing management. Their services include call center deployment, staff hiring and training, VoIP connectivity, quality control, and access to lead sources. With end-to-end support, they ensure seamless operations and optimized performance for businesses looking to enhance their customer engagement. More information visit: https://ccdocs.com/testimonials/
  • TELL! by Gitsagita
    Gitsagita
    • WpView
      Reads 53
    • WpPart
      Parts 2
    Bertemu seseorang asing atau strangers dari sebuah aplikasi anonim. Inilah ceritanya....