Skills That Will Help You Excel As An Operations Manager

Operational Managers are key to keeping an organisation running and operating smoothly with constant growth. These managers deal with the daily operational activities of a business in order to make it perform at its best potential. They need to ensure the best use of resources from people to raw materials and tools and equipment.

Since they are responsible for the overall well-being of the company, they need to have a big-picture perspective. To carry out this indispensable role, companies are on a constant hunt for someone who is qualified, skilled, experienced, and confident. Take a look at the top skills an operations manager needs to possess and how they help him move his career graph upwards.

Be a Skilled Operations Manager

Key Roles of Operations Manager

Career Scope in Operations Management

Top Skills to Succeed As An Operational Manager

Operations Management

Strategic Planning

Team Management

Change Management

Problem Solving/Management

Analytical Skills

Process Improvement

Customer Service

IIM Operations Management Certificate Programme

Key Highlights

Most industries need an able operations manager, so the career scope is immense for those with advanced knowledge and skillsets.

If you want to accelerate your career as an Operations Manager, IIM Nagpur's operations management online course would be a fitting choice.

Operation Management programme from IIM Nagpur help a candidate to up-skill their knowledge and widen their career horizons.

Key Roles of Operations Manager

Ø Manage Key Business Function Areas: Operations Management involves working in many functional areas of a business like Finance Management, Marketing Management, Human Resource Management, Operations & Supply Chain Management, Inventory Management, Strategic Management, Technology & Equipment, and Communication. So, as you can see the need and role of an operations managers are vital for a business to function seamlessly. Hence for top managerial roles, companies look for candidates with expertise and specialisation.

Ø Conflict Resolution and Communication: Apart from functional roles, one of the major roles of an operational manager is that he or she should know how to communicate. The directions given should be well instructed and clear in order for the employees to achieve the goals on target. Another point is conflict resolution which stands for a manager's quality of quickly to analyse the situation in case of a conflict and deescalate the situation.

Ø Planning and Strategy: Proper planning and a well-thought strategy are essential for any business to thrive. A good manager is expected to lay out the plans well in advance and make efficient strategies to complete a given task with accuracy and competence.

Ø Administrative And Human Resource: All the recruitment process and providing reviews and evaluations of the employees is an essential part of the job of an operational manager. Along with Human Resource acumen, one should also possess administrative qualities in order to regularly review the employees and confirm the meetings with the big investors.

Ø Sustainable initiatives: Today, responsible business is the latest norm being followed by most big organisations. So, an operations manager must understand the need for sustainability and how to implement such initiatives. The objective of such initiatives is to reduce waste and minimise carbon footprint to make business processes environmentally friendly.