Information About RD Service Registration

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Government of India has put in action the change guidelines of UIDAI (Aadhar) according to which RD(registered device) registration is mandatory. Thereby allowing only registered biometric devices to be used for Aadhaar authentication / transaction.

UIDAI , Aadhaar and Registered Devices

Unique identification authority of India (UIDAI) has been created by the Government of India to provide a unique Identity, that is Aadhar, to all Indian residents. The UIDAI using demographic and biometric data provides online authentication.

Registered Devices make sure that captured biometrics are authentic and fresh by using unique identifiers. Each captured biometric is signed and encrypted such that it can be traced back to a device without causing any breach in the security of the data.

To ensure online security and safety such steps have been put forward to

RD Service is the secure way of registering biometric devices as it doesn't allow the registering device to store any data.

RD Service ensures a secure communication channel for any transaction involving Aadhar.

In comparison to public devices following three additional key features ensures the security of RD service:

1. Identification of biometric device-

Aadhar related frauds are way too common an occurrence in our country. To get rid of such frauds RD service allows tracking of use of Aadhar, identification of users and analysis of the Aadhar data.

2. Eliminating use of stored biometrics-

To eliminate data breach all the data is encrypted before returning to host application by RD service of device provider. It allows detection, elimination or purging of stored biometric data of residence for the same.

3. Certified registration-

RD service provides UIDAI certification of biometric device by the manufacturer's management server. It authenticates device's credibility to provide end to end security at each and every step of registration process including signing in, biometric capture and data encryption.

Why Us?

· Best needs the best so you choose us to get the best RD services.

· We provide full assistance at each and every step from registration to approval.

· Step by step guidance available.

· Available for your service with fast response and fast approval time.

· We put in 100% effort to resolve the most critical of the cases.

Information required for RD Service registration of biometric device

Device name, model number and serial number are mandatory.

KYC details of the buyer are required in addition.

Different errors in and how to fix them

Currently only L0 level certificate has been given to Morpho devices for RD services.

There are various problems and errors that one may encounter while installing or using Morpho RD services. Here are some common problems and errors listed along with their solutions.

1. Data description failed/ time stamp

Change time zone and reinstall the software.

2. Internal error

This error means application and device are not registered in the same environment. So, you need to connect it.

3. Error: Device does not make minimum security with UIDAI

This means your mobile software is not supporting.

4. Service availability error

You need to check the network or server.

5. Device registration failed

This means your device is not registered properly and needs to be registered again.

6. 527# error

Follow the given steps to correct this error

First go to control panel then click on system daytime setting and correct the date and time.

If error is still displayed please update key rotation and restart the system.

7. 999 Safetynet Integrity

You need to upgrade your mobile software and Google applications

8. Device Not Whitelist in Management Server

Forward to RD integration or you can try downloading a fresh driver.

9. Error In Server Connection

Forward to rd integration or download fresh driver.

10. Not In ready state In JeevanPramaan

Download latest or newer version of jeevanpramaan and change system Variable environment also.

11. 521# Issue in Device registration

This means your device is not registered yet, wait for another 3 -7 working days.

12. Error code 720

You can get this error when the device is not connected to your PC / mobile properly. Check your OTG Connector/Convertor along with the device connection with pc /mobile.

These are some of the common errors that one may face. There are certainly other errors also that you might need help with. In such cases we are available at your service and will try to resolve any case by putting in our 100% effort.


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⏰ Last updated: Oct 12, 2022 ⏰

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