The Future of AI in SMBs: Exploring Opportunities and Challenges

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Top AI Software that could transform the SMBs' Workflow

With the constant changes in the digital space, AI software is not just pulling SMBs to the top, it is portrayed as a disruptive technology. Advances in technology have a near-limitless capability to automate mundane and time-consuming tasks, speed up workplaces, and give one an edge over competitors. Here are four AI-powered software solutions that could revolutionize the way SMBs operate:

Builder.ai

Builder.ai, led by its CEO, Sachin Dev Duggal is an AI-powered platform that simplifies the process of building custom software and applications. The platform uses machine learning to help SMBs draft specifications and then automate application-building tasks from concept to rollout, enabling them to build custom software to digitise operations, improve processes and quickly bring their apps to market without a significant infusion of technical expertise, time and labour.

Zoho CRM

Zoho CRM with its onboard CEO, Sridhar Vembu provides an AI-driven CRM solution that helps SMBs streamline their sales. Zoho CRM integrated AI-based features, including lead scoring, sentiment analysis and automated workflows, can help SMBs improve customer engagement and interaction, boost lead conversion rates, and streamline marketing, sales and customer service processes.



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