We Provide Full Tracking for Sea Freight, Preventing Mistakes Before They Happen – A Real Professional Freight Forwarder China to Saudi Arabia
Mr. Zhuang, who is in the foreign trade industry, mainly exports chemical raw materials to Saudi Arabia, but he encountered a container rejection. Container rejection is indeed something we can't control. The key issue is that the freight forwarder China to Saudi Arabia serving him was careless. They didn't track the cargo and loading status in time, and didn't even know the cargo was rejected. As a result, the cargo was stranded at the port. It's too unreliable. When things are abnormal, there must be a reason. Actually, this shipment wasn't going smoothly at the beginning. Due to the freight forwarder's document errors, the cargo arrived at the terminal late. We all know that shipping companies usually release more than 20% of the slot capacity to freight forwarders, and cargo arriving late at the terminal has a higher chance of being rejected.
Mr. Zhuang had 5*40GP containers of rubber additives to be sent to the NEOM port in Saudi Arabia. He didn't dare to use that freight forwarder again. Through a friend's introduction, he found me with a try-it-out attitude. Of course, I could sense Mr. Zhuang's distrust everywhere. I told Mr. Zhuang that most of those are small freight forwarders China to Saudi Arabia with only three to five people. Small freight forwarder companies have poor management and irregular employee operations, resulting in untimely tracking. We have been doing international shipping for 26 years, and many of our operators have seven or eight years of experience. Our company requires full tracking of cargo, staying online during holidays, and providing timely feedback within 24 hours of any issues. Many customers can't do without us after cooperating with us once.
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Our company has nearly 100 employees and has purchased an entire floor of a 1,800-square-meter Grade A office building. Such a formal logistics company has built its business step by step. I told Mr. Zhuang that nearly 20 industry giants and over a hundred famous enterprises, such as Huawei, Costco, and SF Express, have been using our company's services. Being able to cooperate with such large companies proves that we are a reliable international logistics company. Big companies are very strict when choosing logistics companies. They need to investigate the logistics company's strength, scale, service capabilities, etc., and also investigate the company's background, whether it has a history of major lawsuits, etc. They also need to conduct on-site inspections of the company, sign cooperation agreements, etc.
The chemical raw materials Mr. Zhuang was shipping this time were heavy cargo. I arranged trucks to pick up empty containers and go to Mr. Zhuang's factory for loading. During the loading process, the driver provided feedback that this cargo was heavy and, according to his experience, it was likely to be overweight. We have our own truck fleet, so the drivers are very skilled and responsible. They can discover potential problems in time and prevent them before they happen. Otherwise, it would be more troublesome after the container is sealed, requiring unloading and resealing.
I immediately contacted Mr. Zhuang and reminded him to pay attention to this issue. Mr. Zhuang said that the rubber additives this time were indeed different from the last time, with a higher density. The maximum gross weight limit on the container indicated: MAX GROSS: 30480KGS. If not careful, a full load would be around 35 tons. Mr. Zhuang said that thanks to my reminder, he almost caused more trouble. Then he arranged for the weight to be averaged among the containers to ensure no overweight containers. I told Mr. Zhuang that for a responsible , the quotation is only a part. The service and professionalism afterward are even more important. With our rich experience, throughout the entire process, whether it's consignment, booking, container preparation, customs clearance, etc., we can detect clues. Many mistakes can be prevented, which is inseparable from our years of experience. Mr. Zhuang was convinced.
Freight forwarders are everywhere. How to find a reliable freight forwarder China to Saudi Arabia? First, check the freight forwarder's basic qualifications: business license, company, warehouse, etc. Then, see if they can book slots with shipping companies and respond to inquiries in a timely manner. Also, check if they understand import and export customs policies, are familiar with shipping policies, can flexibly help customers handle various issues during cargo transportation, and track the cargo status in a timely manner. Of course, when choosing a freight forwarder China to Saudi Arabia, you should compare prices among different companies. Definitely don't choose a low-price freight forwarder that is significantly below the market price, because some unscrupulous freight forwarders have no professional ethics just to grab cargo.
If you, like Mr. Zhuang, need logistics services from China to Saudi Arabia or services for other destinations, I will be your reliable logistics partner. To learn more about me, read my blog, which records more details about being a freight forwarder China to Saudi Arabia for 26 years and the warm and touching stories between us and our clients. If you have any needs, feel free to contact me.
