Long before her death, the evil sorceress, Queen Ravenna, learns that her younger sister Freya is not only engaged in an illicit affair with a nobleman Andrew , but is also carrying his child. Sometime after Freya gives birth to a baby girl, Freya discovers that Andrew has murdered their child and, in a grief-fueled rage, Freya kills him with her long-dormant ice powers.
Freya abandons the kingdom and builds herself a new kingdom in the north. She orders children to be abducted so they can be trained to be fearsome huntsmen to conquer for her, and to harden their hearts to spare them the future pain of losing someone they love. Despite the training, two of her best huntsmen Eric and Sara , grow up and fall in love with one another, secretly marry, and plan to escape together. However, Freya discovers their secret and confronts them, creates a massive ice wall to separate them, then forces Eric to watch as Sara is killed by her fellow huntsmen, before she casts him out of the kingdom.
Seven years later, and after Ravenna's death, Queen falls ill after hearing Ravenna's calling her. Because of its dark magic, she ordered it to be taken to the Sanctuary, the magical place that sheltered Snow White during the events leading to Ravenna's death, so the mirror's magic can be forever contained there. Snow White's husband, William, informs Eric that the soldiers tasked with carrying the Mirror went missing while en route to the Sanctuary. Eric is aware that Freya has been secretly observing their conversation through a mask that projects her consciousness in the form of a magically animated , and he destroys the owl. Knowing the magic of the mirror can make Freya even stronger, Eric agrees to investigate, but reluctantly allows Snow White's dwarf ally Nion and his half-brother Gryff to come along.
While travelling to the last known location of the soldiers, the trio are attacked by a group of Freya's huntsmen, but are rescued by Sara. Sara reveals that she had been imprisoned by Freya the entire time, only to escape recently. Sara believes she saw Eric running away rather than fighting to help her, and feels betrayed. Eric tries to convince her that it was a vision conjured by Freya, since he himself saw Sara being murdered. He told Sara he never stopped loving her, but Sara is not convinced. Eventually, Sara agrees to work with Eric and the dwarves to thwart Freya. Sometime later, the quartet is ensnared in a trap set by dwarves Bromwyn and Doreena . They convince the dwarves to help them find the Mirror, and the dwarves lead them to the that guard the mirror. The party fight off the goblins to get to the Mirror and escape with the Mirror.
As the group is about to reach the Sanctuary with the Mirror, they are ambushed by Freya and her huntsmen. Freya reveals Sara had been loyal to Freya all along, and Sara was using her companions to find the Mirror. In the ensuing chaos, Nion and Doreena are turned into ice statues, and Sara fires an arrow into Eric's chest on Freya's order, apparently killing him. Freya departs with the Magic Mirror, but she is unaware that Sara intentionally missed so Eric can live. Back in her palace up north, Freya discovers that Ravenna had become one with the mirror when Snow White vanquished her, and that her spirit is free thanks to Freya. Ravenna then usurps Freya's rule by ordering Freya's huntsmen to exact revenge on Snow White's kingdom, without consulting Freya.
Meanwhile, Eric has infiltrated the ice palace with help of Gryff and Bromwyn. He attempts to assassinate Freya, but is stopped by Ravenna. When Freya realizes that Sara didn't actually kill Eric, she reluctantly sentences them both to death because of Ravenna's manipulation. However, Eric is able to convince a few huntsmen to rebel, claiming the love of brethren. Ravenna begins to kill the huntsmen. Freya, realizing that she is killing her "children", protects them with an ice wall, separating the huntsmen from the sisters. As Eric, Sara and the rebelling huntsmen climb over the wall to fight Ravenna and Freya, the two sisters argue over the icy kingdom. Freya discovers that Ravenna ultimately caused the death of Freya's child so she can still be the fairest of them all, so Freya finally turns against her sister. Freya is impaled by Ravenna, but with her remaining strength Freya freezes the Magic Mirror. Eric shatters the Mirror, thus destroying Ravenna. As Freya dies from her wounds, she smiles at the sight of a vision of her old loving self, and gladly witnesses Eric and Sara together.
With Freya's death, all those who had been imprisoned by Freya's magic are set free, including Nion and Doreena. Meanwhile, a mysterious golden bird flies overhead, hinting that Ravenna's spirit may still live.
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