"It's okay, it really is... I just wish that you would just talk to me instead of just hanging up... you might feel better if you tell me everything that's making you upset... you'd be getting all of those emotions out... plus, it isn't bad to cry... crying is a natural response to stuff like that... and when you cry, it takes stress hormones out of you... its weird, but true... and I want you to let me know about more of the stuff that is making you upset so that I could better understand what you are going through and possibly be able to help you more... I know it will be difficult to tell me all of it... but I want you to at least try..."
