Pirated goods crisis
Executive summary
The company’s operation has been negatively affected by an accusation of purchasing pirated goods for the best selling computer game, Race against Time. It was caused by an anonymous staff from the Selling Department who failed at investigating thoroughly about the computer game’s origin before making contacts with the supply firm. Although the CEO was interviewed earlier, he denied everything. A huge pressure of critical enquiries from the media has urged the company to hold a press conference to clear up the problem.
Introduction
This report will look at:
· The main problems of the crisis
· The solution for these problems
· The developing plans for the company in the future.
Findings
1. A staff from the Buying Department of the company has bought Race against Time from a firm in the Netherlands, which was investigated 5 years ago. According to our chief buyer, it could have been an employee who has left Titan Stores.
2. There are some rumors that the company has also purchased two other illegal computer games, Space Gladiators 4 and Endgame from suppliers in Hong Kong. However, they are just scandals made by competitors to deceive the company’s prestige as none of the evidences has been proved yet.
3. Titan’s workforce is 8,000 staff. For the last two years, Titan Stores have made redundancy of 2,000 staff due to the economic global crisis. The company’s BOD believed that it was the most possible way for the company to retain competition and earn profit. That is not a “ruthless and dictatorial” action because the redundant employees are mainly season sale staff and shop assistants who don’t have any legal signed contracts with the company.
Conclusion
The Titan Stores must take the responsibility for its faulty operation and management and present rational solution for the recent crisis to the public as soon as possible.
Recommendations
1. Titan Stores should recall all illegal computer game products and refund for the customers who have bought Race against Time.
2. The manufacturer of Race against Time will be offered compensation from the company. The amount of money and detailed terms will be negotiated privately between two companies.
3. The Public Relations Department is in charge of announcing Titan Stores’ apology to customers and the public in general through means of media. At the meantime, the Human Resources Department has to prepare some training course for staffs to avoid similar mistakes in the future.
Nicole Kidman
Executive Manager
4 April 2012
BON APPETIT PLC – TAKEOVER TARGET REPORT
Executive Summary
Bon Appetit has not recently succeeded in achieving the business targets. For the sake of increasing its profits and enhancing the company’s image without taking too much time and energy, the management board have decided to seek the opportunities for expansion, particularly growing the business by acquiring an already-established company in the food industry in the UK or overseas. After collecting all information and analyzing the data about three companies, namely Coffee Ground plc (UK), Starlight plc (UK), Mario Ferrino (Italy), we chose Mario Ferrino for the acquisition.
