Like everybody else reading this, I never planned to work in a call centre. Not that I hate it, I respect my work and like it but my dreams were (are) a lot more than this. I started working in customer care last year. I keep on telling myself that this is a short term career plan and once you become what you have always planned to, people will never ask you why.
Let me tell you that 80% of my school and college time friends are either studying out of India or working out of India. They are still in my Instagram and Facebook accounts. I come across their posts often. To cut the long story short, I am embarrassed a little if I compare. If I would be telling this to my boyfriend right now, he would have definitely said, " what are you worried about? Tell me what do you want and I will get it for you". It is sweet, it is relaxing and it is comfortable when I know I am in such a position. Though, I am not satisfied. I always feel there is so much to do and so much to see.
I had major issues last year when I started working, I had to take care of a lot of things and I never regret the decision of joining a Bpo. It has taught me so much and also made me a stronger and social person than what I was. It has made me realize what my capabilities are to an extent. I am never scared of an interview. I am never scared of doing new things ( I do not mean drugs). I am not scared of talking to people or asking for help.The things I have learned from my workplace is endless. Be it my personal life or my skills, it had made an impact on both the places.
I have been complimented, appreciated, approached, ignored, harassed, taken advantage of ( emotionally) , manipulated, burdened, dragged into office politics, made friends, had awesome conversations with customers or have been insulted by them. There are so many things which has already happened and there are so many things to happen. I have so many memories to share and so many memories to make. I have got it all from the call centre. I have had days where I would be the most excited to go to work and days where I feel like quitting. Sometimes I leave the office with a bright smile even though at the end of the day I am tired and sometimes I have a headache and I am on the verge to cry. There are so many chapters to this 'Oh job I have. However, there will be none titled Regret.
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'OH' you work in a Call Centre
AdventureThis is an in-depth story of what really happens in a call centre and in a life of a person who works in it. In India, although most of the population is working in call centres, it is looked down upon. I am not in touch with any of my previous frie...