How to Start Great Small Talk
Technique (Make a Mood Match):
Before opening your mouth, take a “voice sample” of your listener to detect his or her state of mind. Take a “psychic photograph” of the expression to see if your listener looks buoyant, bored, or blitzed. If you ever want to bring people around to your thoughts, you must match their mood and voice tone, if only for a moment.
Small talk is not about facts. Small talk is about putting people at ease. You must first match your listener’s mood. Top communicators pick up on their listener’s tone of voice and duplicate it.
Every mother knows this instinctively. To quiet a whimpering infant, Mama doesn’t just shake her finger and shout, “Quiet down.” No, Mama picks baby up. Mama cries, “Ooh, ooh, oh,” sympathetically matching baby’s misery for a few moments. Mama then gradually transitions the two of them into hush-hush happy sounds. Your listeners are all big babies!
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How to Talk to Anyone: 92 Little Tricks for Big Success in Relationships
Non-FictionI DON'T own this book ! writer of the book is Leil Lowndes.
