Dear Valued Customer,
You have entered an incorrect username and therefore will not be able to access your Internet services for the moment.
Please follow the guidelines below in order to restore your Internet services :
For manual connection
Please re-type the correct username
Please remove your existing dialer and re-create a new dialer
For auto-connection
Please re-check your modem configuration
Streamyx username/login must include the @streamyx domain, eg: username@streamyx
OR
Your account has an outstanding balance. Please make the payment and kindly call 100 and press "2" for billing to update your payment to continue enjoying your service.
Our Billing operations time is from Monday to Friday from 8.00am to 7.00pm
For further assistance, please contact our Contact Centre at 100 or email to help@tm.com.my.
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