office assistant

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General Purpose

Provides administrative, secretarial and clerical support to others in the office to maintain an efficient office environment.

Main Job Tasks and Responsibilities

answer phones and transfer to the appropriate staff member

take and distribute accurate messages

greet public and clients and direct them to the correct staff member

coordinate messenger and courier service

receive, sort and distribute incoming mail

monitor incoming emails and answer or forward as required

prepare outgoing mail for distribution

fax, scan and copy documents

maintain office filing and storage systems

update and maintain databases such as mailing lists, contact lists and client information

retrieve information when requested

update and maintain internal staff contact lists

co-ordinate and maintain staff administrative records such as staff parking, staff phones and company credit cards

type documents, reports and correspondence

organize travel arrangements for staff

co-ordinate and organize appointments and meetings

assist with event planning and implementation

monitor and maintain office supplies

ensure office equipment is properly maintained and serviced

perform work related errands as requested such as going to the post office and bank

keep office area clean and tidy

Education and Experience

High School Diploma or equivalent

business college training an advantage

previous office experience may be requested but this can also be entry level position

competent computer skills including MS Office or equivalent

internet skills including use of e-mails, group messaging and data collection

numeracy and literacy skills

Key Competencies

organization and planning skills

work management and prioritizing skills

verbal and written communication skills

problem solving ability

attention to detail

accuracy

flexibility

reliability

teamwork

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