ChessHelen

Hi. ok I hope chess.com gets back to you quickly so you can explain to them that you have done nothing. We wouldnt want to lose you for good on chess.com. I'm sure your clubs miss you. Kenton said he spoke to you on lichess so you know what is going on with Storm.  Please keep the messages coming so I know what is happening with you.

@Aurora808 . Hi Aurora.
            I don't know what happened, and why I was banned for abuse.
            I didn't do anything.
            Last week, I received a warning from the site because, supposedly, I had been reported by players for supposedly saying unhealthy things.
            Which isn't true, because I just said good luck, and used emojis like that  which are authorized by the site, after having reported them myself for cheating.
            You can imagine that after the warning, when I played my bullets, and only in unrated, I didn't talk at all. 
            Yesterday at around 2 p.m., I received a message from the site thanking me for reporting someone who had said the word “scumbag” to me after losing to me before yesterday evening. So there I was, reporting him, and just writing “good luck...” afterwards. And so chess.com thanked me yesterday at around 2pm.
            Last night at about 6:20pm, I tried to log in, and it wrote “wrong password”, so I copied and pasted my password, and tried to log in, and then all of a sudden, I saw “account closed for abuse”.
            What I know is that at 6pm last night my account wasn't closed because I received a message, I saw it on my mailbox outside chess.com. But when I wanted to connect, I told you above what had happened.
            Frankly, I don't understand.
            I'm completely despondent.
            I tried to reply by e-mail, but it's no longer possible.
            You have to go through the site, but it's really badly done, because I don't even know if they've really received anything from me.
             I'm desperate.
            I don't even think they're going to reopen it. I've done nothing.

@Aurora808. Hi Aurora. You're wrong.
            Oh yes, those 2 are still interested in me.
            The tennis player, having contacted me the other time to make friends with me again, by addressing to me on his membership application, as for the other one, he regularly connects to the other site where I am, but he doesn't do anything there. No games. Nothing for months...
            And here's what a friend wrote to me today.
            "When they closed your account,fl**** sent a message to me and asked about you of me, i didnt know him and just tell to him i dont know about that..

Hi Helena. 
            Hang in there. Maybe your account will still be reopened soon.
            As for the tennis player and his friends. I believe they are no longer interested in you, and have abandoned most of their "investigation" activities. So there may be something else going on here.
            Anyway be patient, I dont really know how things work in chess.com admin, but I am hoping you will get account back very soon. When that happens I will be there on chess.com waiting for you.

@Aurora808. Hello Aurora
            I hope you're having a good day.
            My account is still not reopened.
            However, I did write to this Craig yesterday, apologizing and acknowledging the conditions of service, and requested a reopening. ( Although, frankly, I don't know what I've done about spamming.... (Well, I'm only talking this to you...)
            And I wrote again this morning.
            You may think I'm making it up, but I know that for the past year, there's been a conspiracy against me.
            Because closing my account 2 times with unverifiable reasons.
            Muting me 2 times: once for a week for my 2 blogs for my stalking, and doing nothing against my stalker, and then in early September after I asked why Club Red had been disbanded, not answering me and muting me for 50 days with low an excuse not even in their rules.
            I understand very well that there are dishonest people out to get me.