Jess was born in 1991 in Ramsgate, Kent, where she grew up for 18 years before moving to Norwich to pursue a degree in Music. She graduated in 2013 with a BA (Hons) degree, with a degree class of 2:2, and works as a mental health carer.

Jess has been with her partner Will since February 2016. She has a one-year-old son, who is her inspiration and joy, and he has two children from a previous relationship. The couple share three boisterous cats and spend their time between each other's homes, depending on who has the inspiration! Jess and Will are also keen photographers (Will more so than Jess) and enjoy the outdoor life.