Facts provided by Wattpad team
Earlier this month, we were made aware that limited customer data may have been improperly accessed.
What type of information was exposed?
The investigation, to date, indicates that the following types of information may have been involved:
Email address
Date of birth and gender (if provided)
IP address upon sign up, if signed up before 2017
Profile display name
Account name and salted and cryptographically hashed passwords
Responses provided to surveys distributed in 2015 or earlier
List of Paid Stories and chapter titles purchased by a user
Any third-party account IDs, such as Google or Facebook. Passwords associated with third-party accounts are not stored on our systems.
We want to stress that Wattpad does not store plain text passwords; all Wattpad passwords are encrypted. User stories, private messages, and phone numbers were NOT part of this incident.
Was any financial information accessed? What about financial information to process payments for Paid Stories?
We do not store financial information on the affected system, so no financial information was accessed as a result of this incident. Paid Stories purchases are processed through third-party vendors and were also not part of this incident.
Is there any potential impact on users?
Given the type of information that we have about our users, we think it’s unlikely that this will meaningfully affect our users. Wattpad does not store plain text passwords, and Wattpad passwords use encryption.
User stories, private messages, and phone numbers were NOT part of this incident.
Contact Wattpad by support.wattpad.com type “Customer support number” they they will ask you a few things (Do everything they say.) and press account that’s all. Another way is privacy@wattpad.com stay safe