Skimmed through both parts of the Mafia one (just a quick read) and have a few thoughts.
1. For the Characters and Traits, try to keep the photos the same. Do either all realistic or all anime. And also describe how they look in words too. In case the photos don't load up for some people (like people with bad internet).
2. For the different POVs do italics for one, normal for another, and find a font app that you can copy and paste to do the others (make sure its easy to read). Also try to put the name of the person's POV in the center of the page in bold to make it easier to realize like "Oh hey, this is this person's point of view."
I was skimming through chapter 1 and got confused.
Hope this helps. If needed I could make a quick short story and tag you in it if you get confused to help out.
Lots of love, Pikachu
