Alright guy so, so it looks to me there a reason behind this whole "Never click suspicious links, Reminder: Wattpad will never ask for passwords, payment information, or other sensitive account security details."
I just noticed this could be related to some people pretending to be Wattpad support agents... Their jut people who are jut trying to scam. When they question you about these things, passwords, payments, personal informations and so on, that's a lie.
But there is one thing i also wanna inform everyone, when you login to your account on your device like a laptop or ipad, A screen prompt will show ask you if you wanna update your email, that's wattpad trying to know if you wanna update your email you can click on "Yes that's my email". Or if you wanna update it Click "I want to change it". Wattpad is trying to make sure all users out there are in good hands.
But in this case of the imposter support agents, immediately report the message and block the user as well with remove the message from the conversation.