@TheRealDeh late reply but that is completely false. The person who said that is making a false rumor trying to make digi be the controversial person here. I got most of the info from a dh staff and she said that most of this started when digi saw a bootleg wiki with pr stuff even some vr stuff and apparently that wiki had a LOT of misinformation for example Triton (in one of the pictures) is a "brine" according to his gender. Another example would be Miranda being an agender as their sexuality. Miranda isn't an agender, plus agender is different from asexual so the person who thought Miranda was an agender as her sexuality got it wrong. And that person who saw all of that thought digi was being transphobic so they were making up false rumors saying that digi is being transphobic
But here's a catch: Digital Hourglass is Christian. He does not support the LGBTQ community, but he doesn't go against it, as the staff member said "he's more on the neutral side." It's not like a staff or digi himself would ban someone just because they're a part of the LGBTQ community. It's just that they respect it, but they won't support it.
So in conclusion: Someone is making up false rumors about Digi being transphobic. Don't believe them.