i was like i want a bleach and tone like can you do a bleach and tone for me please like smiley face emoji and she was like tone question mark and i was like a bleach and tone like a. bleach. and. tone. like uhhh a bleach and tone like whalikewhatdoyoumean tone like like after you bleach it can you tone it like make it not brassy and she was like oh oh i understand but like the blonde princess emoji and i was like okayyyy like imgladyouunderstand