My yesterday's casualty duty was interesting. I saw different people approaching doctors differently.
Around evening there was a rush of casualties, in my case I was in "Plaster room" managing a child with pain in tibial tuberosity when triage HS called me to come immediately to the procedure room where one patient was waiting for many hours for treatment. I went along with the HS after guiding my other patient to the XRay department. As I was approaching the "i-have-been-waiting-for-a-long-time-patient" the triage HS gave another OP ticket and asked me to manage this first- that case was a child with h/o fall followed by a badly twisted ankle injury. The child was crying in pain. His father and mother were very disturbed. I attended the child, and requested for xray. Afterwards, I went to check another patient who was waiting for sometime. Meanwhile a boy with crush injury came so we all rushed to the "procedure room" and Dr Maneesh Sir came to attend this crush injury patient. I was there to assist him. In between my friend managed and disposed the child with the ankle problem. After stabilising the crush injury patient, I went out of the room and suddenly there was a person running with a child into the triage . The child was screaming and there was some trouble happening at the triage. In between all this 2 males came to me as I was standing and started saying "we were here for such a long time and no one is attending us. There was the child then that boy so we moved and thought let them get treated first etc etc and then just started to yell and I asked them what happened and the 1st person showed me some abrasion here and there and 2nd person showed me his thumb which had a trauma with hammer. Looking at the wounds I was 1st like "what ! That you call as wound !?" That kind of feeling. But suddenly there came a peace in my heart with this thought " His injuries is important for Him. His pain is his pain. I as a doctor should see him as an individual and not with comparison. " So I suddenly sent both of them to take TT and come..
And God gave me a silent casualty at night and He enabled me to read the Bible. God showed me this verse "Therefore, as God’s chosen people, holy and dearly loved, clothe yourselves with compassion, kindness, humility, gentleness and patience." As God's chosen people we should always cloth ourselves with compassion, kindness, humility, gentleness and patience.Post script:
When I was doing cleaning and dressing up the wound, I talked to these 2 guys "Look, as a doctor I wasn't purposefully not attending you people. It was a busy casualty. That's why. Please do understand the reason for the delay. It wasn't done intentionally. And both of them were very calm then and said they do understand. I felt very happy and grateful.