Once you get to know a little more about Heartland and the cast, try to get in contact with them. You can do this by sending a message through social media, or even sending a letter in the mail. Now some of them may not answer back if you send a message through social media because they probably get a lot of messages. For example, Amber Marshall doesn't use Instagram Direct because she has so many message requests.
If you wanted to get in contact with Amber, I suggest that you write a letter to her. She gets tons of letters from fans all over the world. I'm sure she takes time to read them, but her team helps get a letter back to that fan. I wrote a letter to Amber, and received a letter and autographed photo. If you wanted to get in contact with any other cast, there is another address you can send it to.
Below: A letter and autographed photo I received from Amber.Below: The address you send a letter to if you're sending it to Amber.
Below: The address you send a letter to if you're sending it to another cast member.
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