The song of the unfortunates

This girl...

I know this girl who seems alright,

And I talk to her every night.

But deep below her well made mask,

Is a layer of questions we need to ask.

Like why are you crying,

And almost ending trying?

And why are you sad,

Why's your life so bad?

It's not a one word answer,

Though she tries to make it so.

And we need to get a few facts right,

Before she needs to go.