Chapter 177

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"Tell your family first," suggested Wang Yao.

"Okay." The man's hand was shaking while calling his family. Wang Yao suddenly realized he was a bit harsh just now. He must have scared the man badly. In fact, he could have put it in a nicer way. I need to be careful with what I say next time to avoid distressing the patient, thought Wang Yao.

The ambulance arrived shortly, and so did the man's family members. The middle-aged man was shaking when he got into the ambulance.

"Gotta go, Mei," said the paramedics who obviously knew Pan Mei. It was probably because Pan Jun worked in the emergency department of the hospital.

"Take it easy; keep in mind that the patient has a heart condition, and he possibly has thrombosis," said Pan Mei.

"Sure," said the paramedics.

The ambulance went off immediately. Only Pan Mei and Wang Yao were left in the clinic.

"Is he going to be okay?" asked Pan Mei.

"He will if he can be treated immediately. But the risk was still there. The thrombosis possibly went into his heart," said Wang Yao.

"I think he is really scary," said Pan Mei.

"It was my fault," said Wang Yao. "I could have put it in a nicer way. Now he's shocked and scared which could make things worse."

Wang Yao was a bit guilty.

"You did it out of kindness," said Pan Mei.

"Well, I have to go now," said Wang Yao.

Pan Mei gave Wang Yao a red envelope with cash before he left as usual.

"Thank you," said Wang Yao.

"Drive safe," said Pan Mei.

What happened to the middle-aged patient made Wang Yao realized that he could do better when communicating with patients. He required not only medical skills but also communication skills. He could gain medical skills through study and the system, but he had to gain communication skills through work experience, not any books.

...

The next day was Wednesday; Wang Yao went to Renhe clinic again as usual. A middle-aged woman came in at about 11 am.

"Hello, Pan Mei, is Dr. Wang here today?" asked the middle-aged woman.

"Yes, what do you need him for?" asked Pan Mei.

"I just want to thank him in person," said the middle-aged woman with a smile.

"Thank him? Is your father better?" asked Pan Mei.

"Yes, he is no longer in a critical condition thanks to your clinic. The doctors from the hospital said he wouldn't have survived if the treatment was delayed for one or two hours!" said the middle-aged woman.

"That's good. He is here today; you can find him in his clinical room," said Pan Mei.

Thank me?!

Wang Yao was surprised to see the middle-aged woman.

"The patient who had heart disease is my father," said the middle-aged woman.

"I see." Wang Yao immediately realized what was happening.

After expressing her gratitude to Wang Yao, the woman took out a red envelope and placed it on the table.


"I just want to give you this to express my gratitude. Please accept it," said the middle-aged woman.

"Thank you. But I'm not allowed to take red envelope from patients," Wang Yao refused to accept the red package immediately.

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