Individual role play

OC #9- a young Wizard

Name: Cassai Maaria (goes by Cass)
Age: 14
Gender: Male
Sexuality: Pansexual
Species: Human/Wizard
Personality: Kind, smart, loving, hot headed, literal, serious
Looks:

Likes: Stars, magic, animals, plants, people, music, guitar, being alone
Dislikes: large crowds, yelling, pain, not being listened to
Fears: that he will be rejected by the ones he loves, pure darkness, threatening Auras
Family: Haley(mother), Jake(father)
Death(s) in their family?: no one
Where they live:

Backstory: Cassai was born into a magical family. There's not much to say. He's had a pretty good life and hasn't really had anything bad since he spends most of his time writing spells and making brews. Cass loves to sing and play the guitar, he's pretty good at both. Cass is all about time and Perfection which is why he's so good at getting things Done on time. Cass never leaves the house without a watch on him to make sure he's on time. All the excitement will happen in the role play
Other:
his grimoire looks like this

He's got a spell on it so no one can see what it says. As in, it alters what he's writing so he knows what it says, but no one else knows. Most of his spells consist of using the moonlight and stars, but will make potions to put in the shop that have in their house that are mainly healing and good luck. He excels in potion making and Flying, but is still pretty good at everything else. This is his voice

And this is his alter

And his guitar

His wand

Scenario 1: you come into the shop and there's a young boy who's working in something and struggling a bit. He hasn't even noticed you yet. What do you do?

Scenario 2: make it up