Monica works as a personal assistant to radio personality Sandy Latham, who is renowned for her caustic rapport with listeners and her biting wit. In that capacity, the angel hopes to repair Sandy's relationship with Claire, who is continually mortified that her mother uses her as a pawn in the ratings battle. Meanwhile, Tess joins Sandy as an on-air sidekick, encouraging her to be more supportive of her listeners and her daughter. After Claire is humiliated by one of her mother's stunts, the girl gets involved with a black-market CD scam to get money to run away from home. Monica uses her angelic powers to protect Claire and reveals that she is never alone with her pain because God is there also. Tess, likewise, reveals a similar message to Sandy, who is still recovering from her ex-husband's infidelity. The angels encourage mother and daughter to work through their pain.