Sure! :)
Fans are basicly friends, but if your story gets popular, or you fan too many people, you might as well kiss your Email bye bye. Once, I got 45 messages from Wattpad in one day.
O_o
Aaaanyway, I think your writer just got blocked. I always go in a nice warm bath, and think about my story, until the water goes cold. Ive had so many 'Eureka!' moments in there, its unbelivable.