I've been having this glitch for months now. The one where my account removes people from my following list. Last night, a support helped to figure out what is happening, and turns out it's related to clicking on notifications. If anyone else is experiencing this same issue, here is what is happening.
- Anyone you follow adds your story to their reading list.
- You receive a notification of the activity.
- You click on the notification to redirect to the RL.
- Your account will automatically remove this person from your following list.
This is already escalated for some tech support, and I'm still waiting on the fix. But for now, it's best to not click on the notification (if your account has the issue). If you want to view the RL, just navigate to the person's profile and go to the RL.
I hope this helps.
@QuinceArchFortes, I recall you having the same issue. You were on point about those who add stories to RL. But the issue was clicking on the notif. It seems not everyone is affected tho. I did a screen recording and submitted it to support, so you might want to do the same to include your account for the fix.
@Elibees, I believe you may be experiencing the same bug. So, I thought you'd like to check this and submit a ticket too.
Shout out to @Senonurtjahjo from the support team for helping to debug this last night.
Thanks!
Hi_D
