howtousewattpad

IMPORTANT WATTPAD CONTENT UPDATE:
          	
          	Hello Wattpaders,
          	
          	There has been an update to Wattpad's Content Guidelines, effective April 15, 2024, regarding the age of consent that is now raised in stories to 18+. This change will clarify how Teen Fic and YA writers should approach romance storylines. Please carefully read through the information available via the link below, ensuring that your stories comply with these guidelines and are not at risk of being removed by Wattpad. 
          	
          	https://www.wattpad.com/1436342697-news-updates-upgrading-our-moderation-capabilities
          	
          	We would also like to remind you that this profile is run and maintained by a team of Wattpad Ambassadors, who are volunteers and do not have any role in decisions made by Wattpad. Please, direct questions about the changes to the linked chapter above.
          	
          	Thank you for your attention and we wish you continued happy writing.

HONOURED_BY_HATE

Hiya, 
          
          Just wanted to ask about why some authors are having trouble with publishing some of their chapters. There was someone who said I had to fill in some kind of form or my latest chapters wouldn't be able to be published, but there was no link attached to the message, so I asked that person why their Wattpad account wasn't verified and now I can't find the message nor the person who sent it. I assume it's a scam, but I'd like to know if there is a specific reason why author's latest chapters aren't able to get published. It' s something a lot of us authors have been struggling with lately. 
          
          Thanks

TheOrangutan

@HONOURED_BY_HATE - Hi, if you're having some technical issues, then you need to send in a help request / submit a ticket to the Support team please. You can do that from this link: https://support.wattpad.com/ or via the Help pages. 
            
            We have also had a spam issue recently, which is talked about here - https://support.wattpad.com/hc/en-us/articles/50542189689236-Phishing-Attempt - on the Help pages, but you will never need to fill in a form to publish a new chapter. 
            
            Hope that helps a little. Cheers, Gavin
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Jean_cc

Please do something about scammers, I received a message from @craynorawr and @schapthe and may verification pa for payment method! This is alarming!

TheOrangutan

@Jean_cc - both of those accounts appear to have been removed, but if you get any more, please report them direct to Wattpad Support via the Help pages. Thank you
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Shatapatra1542

Hello Wattpad team. I am just a normal user and I publish stories here but now, I am being threatened by a person or a bunch of them from yesterday. They are revealing my personal information and constantly threatening me. If I block they are creating new new accounts for targetting only me. I have reported and blocked but I fear further threats hence having no idea about what to do, I am here to seek help. I am scared to tag them here. Please help me. 

Shatapatra1542

@TheOrangutan Thank you so much! I am much more relieved after hearing it from you! Thank you so much for the assurances. Thanks again ♥️✨
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TheOrangutan

@Shatapatra1542 - Wattpad will never give out personal information, and that includes email, personal info, all that stuff, we pride ourselves on trying to keep our users as safe as we can. 
            
            What they say, and what is actually true, are very different things.
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ArthurSaga

Hello Wattpad team, I just wanted to tell you that the app you have built has given me a real reason to continue the story in my mind, because here I can be free and maybe even seen by other artists and readers, just like you. And I would like, if possible, to give me an honest opinion about the story I created and an advice on how I can be seen by even more readers, only if you want to answer me, of course. Thank you very much.

TheOrangutan

@ArthurSaga - it's lovely to hear that you've enjoyed your experience on Wattpad so far, that's great. But I'm afraid we don't do reviews for folks as we just don't have the bandwidth. 
            
            If you're looking for more information on how to promote your story, please check out the Wattpad Help Pages - https://support.wattpad.com/hc/en-us/articles/201415550-Promoting-your-story
            
            You can also apply for your story to be added to Ambassador run Reading Lists on each of the Ambassador run genre profiles. Each of those profiles has details on how to go about that listed on them.
            
            Cheers, Gavin
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MeSeokiie896

Please Wattpad I beg you, remove the ads or at least decrease the amount. It's frustrating and disappointing, they take away my desire to read, they don't let me enjoy reading. It is no longer only an announcement between chapters; now it is also at the beginning of the book and the middle of the chapter. Listen to this user since 2014, we want to return to the golden age of Wattpad and we can achieve it

howtousewattpad

@MeSeokiie896 
            Hello, 
            This profile is managed by ambassadors who are volunteers and essentially regular users like you. We are not Wattpad staff and do not influence the number of ads Wattpad chooses to allow. Unfortunately, this is not something we can help with.
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lost_intranslation11

RE REVISE THE TOP 10 TRENDING OF INDIA! 
          ITS LITERALLY THE SAME SINCE FOREVER!!

TheOrangutan

@lost_intranslation11 - if it's Top 10 trending then that's probably fed by algorithm, so it may well be that the top 10 trending books just aren't changing at the moment. So it'll be Top 10 as decided by user reading time I'd imagine
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lost_intranslation11

@TheOrangutan the homepage one. The one that shows the list of top 10 trending books in a country 
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TheOrangutan

@lost_intranslation11 - Hi, just want to confirm something with you if I may, by Top 10, are you talking top 10 by rank in a genre, or placement on the Home Page, or something else? If you could give me some more information please I'll see if I can look into it. Thanks, Gavin
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POGOSTICK

Hello! I’ve recently not been able to comment on stories. I am able to post on profiles and my own profile however. This has been going on for abt three days now and I’ve tried logging out of my account, shutting down my phone, closing the tab multiple times(I use wattpad from the website). Every time I hit the send button to post a comment is says in red ‘Comment failed to post’. And yes I have wifi and cellular idk what to do. Help!

POGOSTICK

Ok update they helped and it’s fixed now thank you for your help!
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POGOSTICK

Thank you for responding! I tried the troubleshooting they gave and it didn’t work so I wrote to them and am waiting for a response
Reply

TheOrangutan

@POGOSTICK - Hi, you need to send in a help request / submit a ticket to the Support team please. You can do that from this link: https://support.wattpad.com/ or via the Help pages. Thank you.
Reply