"You got Mail!"
The robotic voice echoed throughout the desk workstation. She glanced her eyes onto her HP laptop and noticed a red flashing icon on her screen. It appears that Karen has received an email. Karen scurried the pointer mouse onto Microsoft Outlook and opened the email. She felt her pulse lie flat like a venomous cobra, lying in wait for its prey. The sender was Jiafei Products and it read:
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"Dear Karen,
I am extremely disheartened to hear that you were unsatisfied with my products. The reason why your son's name was misspelled on the personalized chew toy was that I could not figure out to program my engraver to ink 'æ', therefore I had to substitute it with 'ae'. I know this may not be much, but I feel inclined to make this settlement right. I will be giving you 50% off on your next order and free shipping. As a small team, Jaifei Products works long and odd-hour shifts to ensure that our customers are happy and satisfied with their products.
Please let me know if there is anything else I can do for you to make this situation right.
My sincerest apologies,
Jaifei
CEO and Founder of Jaifei Products LLC".
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Karen was outright flabbergasted that Jaifei did not think about giving her a full refund. She took a whiff of her essential oils before responding, feeling the anguish seep over her like a boiling kettle. She composed an email ripping Jaifei a new one whilst demanding she receives full compensation back in a timely manner. After she huffed and puffed for 5 minutes, she got another email from Jiafei.
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"Dear Karen,
I am afraid that we are unable to process a full refund of $19.67 currently, as we must allocate our funds efficiently. Again, I am extremely disheartened and distraught that you were deeply unsatisfied with my products. I hope this does not cast too much of an inconvenience on your end. Thank you so much for your time and patience, valued customer.
Please have a nice day,
Jaifei
CEO and Founder of Jiafei Products LLC".
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YOU ARE READING
Living With Karen - Blog #1: Jaifei Scammed Me
General FictionWhile mindlessly scrolling TikTok for the entire morning, Karen stumbles upon the hashtag #jiafeiproducts after watching a TikTok of a woman showing her new umbrella hat. Little did she know that this incidence would change her life. While figurin...
