Part Two:The first Stages

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Hey! What the heck!"

What the- who said that? It feels like someone is walking towards me... whatever. I'm busy here, no time to look up.

BAM!

I looked up. That bitch of a customer... why would  he slam the counter!?
"Ah, yes, is there a problem sir?"
"There is! Why is my drink cold!? I wanted it hot! Give me a refund!"
What the- he's been sitting there watching his phone instead of drinking his coffee, obviously it's cold. Tch!
"Sir, where is the coffee, I would like to check the temperature, if you don't mind"
"Here!"
He placed a half drunk coffee mug in front of me. He drank it already!? And half!? How does he think he wants a refund!?
"Sir, you've drank it, I'm not able to give you a refund, or get you another cup."
"This monstrosity! What kind of service is this!?"
"Excuse me"
Wait what!?- Al haitham!? The hot customer earlier?

3rd Person pov:
As soon as Al haitham heard the ruckus at the counter, he stood from his seat and went to the counter. Hoe can he read in such a noisy environment? The fact he could hear it through his headphones goes to show just how loud and annoying that customer was.
After listening from both sides of the party, kaveh and the rude customer, he just went:
"Sir, a refund cannot be considered at this situation as...."blah, blah blah (I'm not bothered to write that)
The customer just scoffed and left the store. Kaveh was saved....by a Prince charming! He was so going to get his number, or so he thought...

Kavehs pov:
I need his number-
"As a barista, not only do you need to know how to serve coffee, necessary skills such as:customer service skills, food and hygiene,  speed and efficiency when making the coffee and many more are needed. But it seems that your customer service skills aren't well refined. You should have been able to take care of the situation smoothly without making a hige ruckus that causes ther customers to be disturbed. I hope you learn from this incident and reflect."

WHAT THE- IS HE SOME ENCYCLOPEDIA OF SOME SORT!? OR GOOGLE!?
He isn't so hot after all I guess.... I sighed. Again. For like 150th time...

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