Productivity is expressed as:
.A. output plus input.
B. output minus input.
C. output times input.
D. output divided by input.
E. input divided by output.
D. output divided by input.
Productivity is the ratio of outputs to inputs.
In the 1970s and early 1980s in the United States, organizations concentrated on:
A. operations strategies.
B. improving quality.
C. marketing and financial strategies.
D. revising mission statements.
E. environmental issues.
C. marketing and financial strategies.
This led to U.S. firms being not very competitive with regard to their operations.
Which of the following is not a factor that affects productivity?
A. computer viruses
B. design of the workspace
C. use of the Internet
D. standardizing processes
E. product price
E. product price
These don't lead to fundamental changes in operations.
Which of these factors would be least likely to affect productivity?
A. methods and technology
B. workers
C. management
D. product mix
E. advertising
E. advertising
Advertising could increase the value of the outputs, but it is less likely to affect productivity than these other factors.
Which of the following is not a key step toward improving productivity?
A. developing productivity measures for all operations
B. improving the bottleneck operations
C. establishing reasonable goals for improvement
D. considering incentives to reward workers
E. converting bond debt to stock ownership
E. converting bond debt to stock ownership
A firm's productivity is independent of its capital structure.
For an organization to grow its market share, it must:
A. advertise using multimedia.
B. reduce prices.
C. exceed minimum standards of acceptability for its products or services.
D. establish an Internet Web site.
E. broaden its mission statement.
C. exceed minimum standards of acceptability for its products or services.
Only by exceeding standards can an organization grow its market share.
The ratio of good output to quantity of raw material input is called
A. nondefective productivity.
B. process yield.
C. worker quality measurement.
D. total quality productivity.
E. quantity/quality ratio.
B. process yield.
This is sometimes a useful productivity measure in service industries.
The fundamental purpose for the existence of any organization is described by its:
A. policies.
B. procedures.
C. corporate charter.
D. mission statement.
E. bylaws.
D. mission statement.
A mission statement is the organization's attempt to justify its existence.
A productivity increase in one operation that does not improve overall productivity of the business is not
A. worthwhile.
B. trivial.
C. competence-destroying.
D. an order winner.
E. an order qualifier.
A. worthwhile.
Only system-wide productivity improvement makes the organization more productive.
Value added can be calculated by:
A. average productivity gains over time.
B. inputs divided by the outputs.
C. outputs divided by the inputs.
D. input plus output divided by two.
E. outputs minus inputs.
E. outputs minus inputs.
Value added represents the change in value of the original inputs.
Which of the following is true?
A. Corporate strategy is shaped by functional strategies.
B. Corporate mission is shaped by corporate strategy.
C. Functional strategies are shaped by corporate strategy.
D. External conditions are shaped by corporate mission.
E. Corporate mission is shaped by functional strategies.
C. Functional strategies are shaped by corporate strategy.
Corporate strategy shapes strategies at lower levels.
Core competencies in organizations generally do not relate to:
A. cost.
B. quality.
C. time.
D. flexibility.
E. sales price.
E. sales price.
What a firm charges for its outputs is not a core competency. What it can charge, however, is potentially related to a core competency.
