The Sleeping Dragon

Chapter 1

My name is jake burns, im currently 26, unemployed, working for my parents small convenience store, and here is the story of my life.

stuck again at the house while submitting resumes online and to some companies at ozamiz to no avail. Whenever i had a text or an interview, i was denied to go to cebu since it was only 1 interview and no more, which made me give up in the end everytime i tried to ask my parents for me to go. Until one day, i was finally accepted in a local news station where my job is just to edit videos before they are streamed. It was an alright job and i had some challenges in it and the other employees were kind enough to teach me the ropes and hang out with me, but the boss just most of the time make some unreasonable demands. Like when i was still editing videos, he wanted the video very soon and asked if the video is now ready, i just said simply of the situation though he really wanted it done faster. Instead, i just always say the whole situation to shut his unreasonable demands every time he repeats it, since we were always using old hardware such as only having intel core2, 2-4Gb ram, and 500Gb rom. I knew my stuff which was why i always manage to stop him, though he always manage good somehow. He even invited back the original member of the station where she is a professional and have changed the stations procedures so to deliver fresh news just like a true news station, since news were only aired once a week before she arrived. I also had a good time with the job though one day, the boss just had to bully one girl member which i then found myself pissed since she might had done nothing wrong. Since the boss only does little or no work, and only does editing for his corner of his own show along with the station having his face all over, my image of him just only went downward and i just see him in a low perspective than before. Then after just a short while, me and that girl was called by him only to have us fired, and we agreed rather than have him always boss us around. Gladly, there wasnt a contract and everytime he tells me to quickly finish the editting and i always tell him to upgrade the systems if he wants to quicker, so my job there only lasted a few months.

After maybe 1 year of waiting, i almost gave up and accepted my fate to be just in the house and store, my prison. But then my parents found me an opportunity where a job fair was going on, i then prepared my resume and everything else and gone to the job fair, had an interview and was then accepted on the spot. With this, it seriously made me very happy and immediately made my preparations to depart, since its also a chance for me to be able to learn and further develop myself even more than what little my prison could ever offer. I then depart ozamiz with my new friends who were people who were also accepted, to cebu, to my first official job in 2015 as a call center agent. In cebu, i also had a good stay at a boarding house where we had some good times and bad times, though they just didnt bother to make bad ones with me. And after some time, we had to move due to some complications of the pricing of items and services within the house and into an apartment where most of us were still together.

During this time in cebu in my first official job, i was then assigned to the biggest account where many would have a hard time getting into, and was taught of the product. It was only later that i found out about the account, that its a very prestigious account even though it still has very few agents present cause of recent resignations. I had a bit of trouble adjusting to night shift while learning the product but i eventually got the gist of it. We were then assigned first to chat support so that we can get used to the job which included 2 others who were my batch. We had learned everything that we could while relying on other tenureds who were already busy enough, but due to my resourcefulness, i quickly learned and eventually decreased the amount of help from the tenured agents. As the system was still in its old protocols, it was a bit easy to cheat as we were also taught the shortcuts in the system and protocols. Though i learned such cheats, i rarely used them, only in order to tidy up my work space in the system which all had overdue cases that already needs to be closed. I was also very hesitant in closing cases since customers would mostly give crappy remarks for my service, which was why i sometimes use cheats, unlike some who uses it on a regular basis. Though as time passes, the system and protocols quickly upgraded which makes cheating less likely yo be used as well as making work more efficient, but it still wont stop some on using cheats while i wont use it only unless if necessary which is for tidying up my work space. And over a short time, i was one of the agents with the most number of cases solved with speed, since i was only assigned to the chats team after failing the mock call test after my 6 months probation. It was also somewhere around this time that my grandma died, which i was a bit glad so that my parents can finally save money, and since i had only one good memory with my prideful grandma which was on how she taught me to finish my plate and leave nothing. With that teaching, i was taught to appreciate hard work and the graces that we always have, though not with the fact that i didnt cry during her burial and just kept quiet. She was so prideful that i once almost shouted at her with some logic against her prideful remark, respecting how old she really was back then. And at work, it only took me little time to adapt to my new environment which later even didnt need for me to wear a jacket.