Jessica Lee of Chicago UPS Store is an entrepreneurial visionary, business consultant, and community advocate based in Chicago whose work focuses on creating opportunity, empowerment, and inclusivity. As the owner of two successful UPS stores in Chicago's vibrant Northside, Jessica has built a thriving business while prioritizing the values of diversity, community, and social impact. A single mother of two and a proud member of the deaf community, Jessica's journey is defined by resilience, adaptability, and a commitment to breaking barriers.

Originally from South Korea, Jessica immigrated to the United States with her family, seeking more significant personal and professional growth opportunities. As the first in her family to become a small business owner, Jessica faced numerous challenges but never let them deter her from pursuing her dreams. With a keen entrepreneurial mindset, Jessica has navigated her career path gracefully, transforming her early hardships into powerful motivation for success. Throughout her career, she has prioritized offering employment to individuals from underserved communities, particularly members of the LGBTQ+ community, immigrants, and others needing a second chance. For Jessica, business is more than just profit; it's about creating a culture of acceptance, growth, and opportunity.

Jessica's educational background is as diverse as her career. She earned degrees in Biochemistry, Business Law, and Accounting from the University of Illinois, Chicago (UIC) and DePaul University. She completed her MBA at the Quantic School of Business and Technology. A Certified Public Accountant (CPA), Jessica combines her financial expertise with her entrepreneurial spirit, ensuring that her businesses thrive and contribute positively to the communities they serve.

Before becoming a UPS franchise owner, Jessica's entrepreneurial journey led her to the hospitality industry, where she managed and owned several nightclubs and restaurants.