The driving factor behind the prosperity of the VoIP (voice over internet protocol) industry is the mounting demand for VoIP solutions among different users. From end users to small businesses, enterprises, and VoIP service providers, one or more VoIP solutions or services are used. Depending on the type of consumer, there are different VoIP solutions available. In this article, we will discuss more about open source VoIP billing software and how it dominates the and touches other industry verticals as well.
What is a VoIP billing solution?
It is a versatile VoIP system that handles different aspects of a provider with high business efficiency. The business aspects managed by a billing system in a VoIP system are listed below:
-Client management
-Tariff management
-Rate card management
-Billing and invoicing
-Payment processing
-Reports
-And moreThe billing software can be used with any VoIP solution such as:
-Multi tenant IP PBX
-WHMCS VoIP platform
-Class 4 Softswitch
-Class 5 Softswitch
-Calling card system
-SIP trunk software
-DID number management
-Call center software
-And moreTypes of VoIP billing platforms:
Depending on different factors, you can segment types of billing solutions. The major and popular type of this platform is based on its license.
, which comes under GPL (General Public License) and is available for free.
Proprietary billing software comes under a private license and you need to pay a license fee for that.
In this article, we will explore how the open source billing software has been dominating the VoIP industry.1. Proven track record
A majority of open source VoIP platforms have been in the industry for decades. These platforms have become more mature and advanced over the years. Thousands of businesses worldwide use one or more open source VoIP solutions and share their feedback, questions, concerns, etc. on the forums. A huge community of open source contributors contributes to the enhancements and advancements of these platforms. This helps open source platforms, including open source VoIP billing solutions to mature over the years and provide the best software that has efficiently benefited thousands of businesses worldwide.2. Simplify billing and invoicing for businesses
The popular open source Asterisk or FreeSWITCH billing software simplifies the process of invoicing and billing with its value added features. The businesses can define different rate cards, tariffs, etc., and assign them to different VoIP products or services. The customers can also have a specific billing plan. This is a simple process as a provider does not need to manually perform this job every time. Even added taxes or penalties can be added to the invoice. Everything will be performed using a GUI based panel, which further simplifies the process.3. Automate billing to save resources
The open source VoIP billing software developed using and will automate the whole process of invoicing and billing. Even the most intricate billing will be performed automatically. The software will create an invoice and send it directly to the user as per his or her billing cycle. This invoice will also have a link for payment processing. This software will also send a receipt of the bill and payment in PDF format.
More than 95% of actions will be automated and will not require manual resources. This will not only speed up the process and make it more efficient, but it will also eliminate manmade errors.4. Allow customized billing based on business requirements
The open source platforms give access to the code of the software along with the solution. This gives the flexibility of customizing features, modules, etc. of the VoIP billing software solution. Businesses can not only use a white label VoIP billing platform, but also add new features and modules or enhance the performance or features of existing ones to meet custom business needs.5. Can be used with any VoIP platform or software
The open source FreeSWITCH and Asterisk billing software can be integrated with any VoIP solution regardless of its VoIP development technology. Unlike many proprietary billing systems that can only be used with either a or a calling card system, but not with any other solution. This makes open source billing platforms dominating in the industry.6. Cost effective
The open source VoIP billing solution comes under GPL, which provides software access with code for free. It means you can use an open source VoIP platform for free without investing a penny in it. In case, if you don't know how to install or configure a software solution, then you may need to take technical help, which would cost you a certain fee. But, the open source FreeSWITCH and Asterisk billing software solutions come for free.
The same software can be used with more than one VoIP solution without investing anything in addition. For example, if you are using a and class 4 Softswitch solutions, then for both of these VoIP solutions, you can use the same open source platform to automate billing and invoicing. You don't need to pay an additional fee for that like a proprietary billing platform.Concluding notes
All major driving factors of open source billing software make it the best platform, which businesses and the have been using for decades. The open source VoIP billing solution providers constantly add new and advanced billing features of this platform, which keeps it on the list of top billing platforms even if there are thousands of proprietary billing solutions available.
In a nutshell, the open source VoIP billing software provides two major influencing benefits to businesses:Superior functionalityZero investment
This wins the hearts of businesses as without any investment; one can use the most efficient FreeSWITCH billing software. Even the open source VoIP billing platform based on FreeSWITCH is available for free. This has been securing the dominating position of this software in the VoIP industry.
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Open Source VoIP Billing Solution
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