Open Source VoIP Billing Solution

Role of Fraud Detection Solution in a VoIP Business

Usually, run services across the nation or across the globe. All types of calls, data, etc. get traversed via internet protocols and SIP lines. As the internet is used in all processes, the threat of getting intercepted or hacked is high. In addition to that, the VoIP service providers often face major VoIP specific threats like toll frauds, DOS (Denial of Service) attacks, DDOS (Destructive Denial of Service), and multiple other types of attacks. This creates an unavoidable need of using the best VoIP fraud detection software.
The role of an open source VoIP fraud detection software solution is very crucial regardless of the fact which VoIP solution you use. Whether it is a , open source VoIP billing solution, class 5 Softswitch software, multi tenant IP PBX software, or any other solution.

1. It lets you create fraud detection rules
Even if common threats are known, it is necessary to create rules that detect the fraud and hack attempts on the network or VoIP solution like a class 4 Softswitch solution. The VoIP fraud detection software open source or proprietary solution will let you create unlimited fraud detection rules.
The fraud detection rules can be created based on different criteria such as:
-Country wise
-Prefix based
-Time condition based
Using this system, the admin can also manage the warning threshold and blocking threshold for effective VoIP fraud management.

2. It detects the fraud attempts
Regardless of the fact, your support engineers are monitoring the or whichever open source VoIP solution you have or not, your best VoIP fraud detection software will constantly monitor activities to detect and manage any fraud activity. It means it will inspect the system and infrastructure round the clock to guard your business and system.

3. It takes an automated action to deal with a fraud attempt
The right VoIP fraud detection software not only detects hack attempts, but effectively manages those attacks. Usually, the VoIP fraud management process is automatically carried out by the software solution. The system will take an instant action to restrict the access of the system, which can be either restricting the use of the platform or service or completely blocking the user.
The suspended users by the can be reactivated by the admin if it is a genuine user.

4. It alerts the technical engineers
The VoIP fraud detection software open source or proprietary solution not only manages the hack attacks and malicious intent of users, but it also gives multiple other features to empower the users of this platform. One of them is sending an email alert, system alert and SMS alert to technical engineers, admin, or concerned person to let them know the threat is detected and a predefined action has been taken. This helps in managing the next steps to avoid future threats or reactivating customers.

Concluding notes
In a nutshell, the VoIP fraud detection software plays a vital role in the VoIP industry. Hack and fraud attacks are common in this industry, which can cause major losses to the VoIP service providers.
The best fraud detection software can help in defining the rules to detect fraudulent activities and attacks. It gives power to the admin as manual resources don't need to keep inspecting the system and system usage in real time. As we all know fraud attempts can cause a major profit loss as well as can also cause harm to the business brand. This platform helps in tackling that kind of challenge well in advance by using intuitive algorithms to detect and manage attacks professionally and efficiently.