Simon Banks Whiteboard Animation: Amanda Gore on Emotional Intelligence

A study at Harvard showed that customers come back to people they like. 80% of what brings them back is the personality of the person, and 20% is the skill. In emotional intelligence, it has been proven that the mood of the leader will determine the mood of the organisation. Your mood really matters at work and in business! About Simon Banks Simon Banks is an author, podcaster and international keynote speaker on creativity, innovation and design and a happily recovering professional artist. He describes his geek out spot as the intersection of creativity and design, learning, people and passion which he sees as essential building blocks for future leaders and developing an innovative culture. His Big Why? To build a more creative world to enable people and business to thrive in the Modern Age. Simon has facilitated over 1300 successful events across Europe, Asia, America and Australia, including conferences; innovation hackathons, visual storytelling programs, and creativity and design thinking workshops. He's worked to bring fresh thinking and innovation out of teams in companies that include: EY, Chevron, The Australian Department of Industry, Innovation and Science, Sportsbet, Suncorp, NAB, Commonwealth Bank, Geoscience Australia, The QLD Government, and Volkswagen, to name a few.