Abby sat with the rest of the residents as they attended sensitivity training. Abby sat with Ellie . She looked to Bailey who stood at the front and groaned
"We are doing this because chief Shepherd suggests we brush up on our patient sensitivity skills, that's why. And it just so happens, this morning was a very good time, besides, half of you were raised by wolves" Bailey said
"I was raised as an army brat pretty much" ellie said pointing to Alex causing Abby to snigger as Bailey shot her a glare
"I was raised my brother pretty much" Abby said
"Reaction. "Keep your face impassive. Whether prompted by a patient's appearance or lab results, facial expressions of surprise, concern, disgust, etcetera can be counterproductive." Uh, la la la la la ... Jokes. Don't make jokes about patients, not in front of them, not even in private. Well ..." Bailey said
"What if the joke is really funny?" Abby asked
"It's not. Neither was that one. Moving on" Bailey said
Abby looked to Ellie who smirked at her as they at sharing a bar of chocolate
"Okay,"use reflective listening, repeat the patient's feelings back to them." "Um, I hear that you're concerned about the surgery. Let me explain the risks." Bailey said
"I can see you like vegetables. After surgery, you might become one." Charles said causing them to chuckle. Ellie laughed into her hand
"Communication. Uh,"don't use jargon. Use language that the patient can understand. Be creative in using metaphors." Bailey said
"Oh, I'm terrible with metaphors. I can never come up with 'em" Charles said
"Why, 'cause you're dumb as a box of hammers?" Cristina said
"You see, that's a good one. You're an ass, but that was a good one. "Be clear and comprehensive. Explain all risks and all probable outcomes, leaving nothing out." Question ... Adamson?" Bailey asked
"Why are you going so fast?" Reid asked as Ellie shot her a look knowing she didn't like her
"It just so happens that we have an emergent patient arriving who will need a little extra sensitivity. So remember to employ your ... R-O-C, and you will ... hmm ... rock your patient's world. Okay, that's enough of that. Follow me to the pit" Bailey said as they stood up and walked to the pit
•••
"All right, people, remember what you've been taught. Use it throughout the day. There'll be consequences if you don't" Bailey said as they stood down by the pit
"Did you get izzie message. Did you sign the divorce papers?" Meredith asked Alex. Lexie looked up to him shocked at this news
"I just need to find them then I'll sign them" alex said
"Izzie sent you divorce papers?" Lexie asked
"Yeah so.."
"Nothing just..you could of told me that's all" she said as she pushed past and stood up front with Jackson and Ellie
YOU ARE READING
Traumatic love *O. Hunt*
FanficWhere Abby shepherd mets major owen hunt. Where speakers fly between the two of them as they met. Where Abby falls for the attending knowing how she wants to focus on his career Where the relationship becomes toxic yet passionate between them {OC...
