Aubrey Tessel's life story would be an article about the long term effects drugs have on a kid's future. Just when she thinks she's grasped onto hope of being content, it slips from her fingers. As she finally gets fed up of her constant cycle of de...
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I know two things about working in customer service. The first being that the customer is always right. The second being is that the hag that stood in front of me wasn't.
"Those coupons expired months ago." I gritted my teeth as the hundred-year-old lady continued to make a scene, the coupon in her wrinkly fingers as she stared at me as if I was the one who put the expiry date on it.
"You know what? You would have to be the rudest employee I have ever met, I want to speak to your manager," the mole squinted as she tried to read my name badge, "Audrey."
"It's Aubrey, and it's really not my manager's problem that you're being a fu- Ow!" I jumped as a foot stamped itself on mine and I glanced to see it's my manager Kararn. I glared at him but he managed to ignore it.
"Ma'am, I'm sorry but this coupon expired in March last year, however," he grabbed a catalogue from the shelf under the bench and tore out a page, "I can offer you this one, so you can your loaf of bread half price, and I'll even put the other bread through with this coupon as well, so it works out the same as your buy 1, get 1 free." He spoke confidently, his English fluent besides his hardly noticable Indian accent.
The lady beamed and then looked to be, it forming into a scowl. "That would be great, thank god someone in this store doesn't have their head stuck up their ass." I bit my tongue, knowing I could have got fired any moment if I didn't.
Kararn smiled at her as he ran her items through the scanner. "Sorry about that, I'll speak to her." He's a mole too.
The lady smiled at him as if he's Jesus and she's Mary, "thank you very much," she tried to read his name badge as she did mine, "Karen." She walked away with a smug look on her face.
"The customer is always right, Aubrey." He turned to me, his accent thick now he didn't have to impress anymore Aussies, "stop losing your anger kiddo, or I'll fire you quicker than you can say 'Audrey'." His face twisted into his classic cheeky grin.
"Yeah, whatever, get back to work Karen." He rolled his eyes at me, grin still evident, and reminded me my shifts finished. I put the closed sign on the register I was on in under 0.2 seconds and practically ran to the employee change rooms.
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