Peppermint Omega

4

Good morning, Team!

Below you will see the monthly assignments have been updated.

If you are buddied-up with someone else, please communicate which end of the work queue you are working so there are no duplications.

Let me know if there are any questions! Happy Monday.

My gut churned in knots. I hated having to change work assignments. Nothing was worse than going behind someone who let their work queues fall behind. I hated cleanup work, but I did give me something to do, rather than slowing down to make it appear I had something to do. Some of my coworkers complained that I was completing tasks too fast.

I got that - they didn't want to help out with inbound calls. Neither did I. People tended to be more nasty when they called in, rather than the other way around. People just didn't answer their phones. Teehee.

My position was that of scheduler. The company contracted with several medical enterprises across the country and utilized us for grunt work. A lot of it was automated, like reminder calls, but I reached out to patients who had referrals to one of the contracted facilities. My current assignment was Cardiology in VA, but that changed as of today. I was assigned four work queues: spine, neurosurgery, pain, and physical medicine and rehab. Based on the numbers of referrals in the work queues told me whoever had them before was not doing their job well. I disappointed sigh made its way out of me before I could stop it.

'Camila had those before you,' said Evie, who had the cubicle next to me. She muttered this part as she leaned toward me, 'Lazy ass cow.'

Keeping my expression neutral, I shook my head as I moved the mouse across the screen to minimize the emails. 'How do you know?'

'You know me, work bestie,' she said with a wink. 'I'm always keeping track of who I have to work behind. Thankfully, I got Patrick's queues.'

'Aw.. I just love talking to him,' I piped up, feeling a blush creep over my face. She nudged me and giggled.

'His voice is something else, too,' she teased, while fanning herself. Patrick was a beta and worked on a different floor.

Our office was divided into statuses: alphas, betas, and omegas; which each working on a different floor. O's like myself were segregated into our own office and floor. It was an old and archaic way of doing things, but we were naturally submissive and impressionable. We typically took care of each other when an unexpected heat would announce itself.

'Yeah,' I mumbled moving myself back into my cubicle and thankful for the patrician to hide my face. Patrick did have a fine voice. It wasn't extra deep, but his calm demeanor and sureness of his tone was a real turn on. I loved having to talk to him. He was the lead for the western branch of our outbound team. Evie and I were in East Pod, under Maggie.

Going through my morning routine, I knocked out all the easy ones, orders that had more than three tries. Per our protocol, the robot calls once daily [those times varied: 9 am or 11pm], then we could send out a nonverbal contact such as an email or text message, but the patient had to have already signed up. Lastly, we would call. Most of the time, this resulted in leaving a message. Or times we would be accused of being a telemarketer and hung up on - those were frustrating. I hated not being able to introduce myself, but I understood. Scams happened all the time.

Evie tapped me on the shoulder around 9.45, mouthing, 'When are you going to break?'

I shrugged. While on the call, I moved into our schedule, another thing automated, and saw it was supposed to happen now. She looked and took control of my mouse to scroll down, looking for my lunch time. Today it was 1.