Fuck Expectations

Part 1. Hi there!

"Are you serious!?" Pidge jumped up and down in excitement.
"Yup. Come on, the store's closing soon." She followed Matt into the car, barely managing to contain her excitement. After years and years of begging and pleas, but finally, on her 16th birthday, Matt decided to go get a dog for her.
They opened the doors, greeted by the many barks and meows of the animals.
"Hi there!" A young man stood at the register, waving. He had tanned skin, with caramel coloured eyes and ocean blue eyes. He wore a blue apron and wore a friendly smile, he looked about 17. Pidge blushed. His nametag read 'Lance'
"Hiya!" Matt said, shaking his hand. "We were looking for some dogs. Would have any right about now?"
"Yep. Follow me!" He led them down a corridor and into a sort of play room, puppies running everywhere.
"Woah!" Pidge exclaimed when a small Labrador with a green collar jumbed up on her.
"Hey, boy!" Lance beamed, picking up the dog and scratching behind his ear. "This is Green. He's the youngest here." He giggled as Green licked his face.
"Green?" Pidge asked.
"Yeah. We thought it'd be cool to name them after colours."
"Wow! I've never seen a pet store like this before! It's really nice." Matt noted. Lance sighed.
"Yeah. It's really sad walking into a pet store and seeing them all locked up." But his face lit up once more. "We decided to make a change here. Give the animals a better lifestyle." Matt nodded in understanding.
"So, which one do you like the most Pidge?" He asked. She looked around, but her mind kept wandering back to the Labrador in Lance's arms.
"I like Green." Lance smiled warmly at her.
"Good choice. I can tell you guys'll get on well." He led us back to the register, but as he was excepting our cash, a voice sounded out behind us.
"Hey!" A plump short man with a sort of broom-stach.
"Oh, hello! Sorry, i'll just finish these orders and get back to yo-"
"Enough! Take me to the animals right now! I don't have enough time time to deal with you stupid immigrants!" All Matt and Pidge could do was stand there shocked, while Lance wore a hurt expression. Suddenly a tall, white haired man walked up, a scar along the bridge of his nose.
"GET. OUT." He ordered, holdong the man by his shirt.
"I-im soryy, s-sir. B-but this stupid boy was taking to long!" He stuttered glaring at Lance.
"We don't except any kind of disrespect to our workers here, got it?" He hissed.
"Y-yes!" The man said in a high pitched voice.
"Good." He pushed the man away and watched him walk out, embarrased.
"Thanks Shiro." Lance said, rubbing his arm. The one called Shiro smiled softly at him.
"Lance, you don't have to say sorry. I know that stuff makes you upset." Lance smiled, and pulled his attention back to us. He gave us the dog and we left, not knowing whether to feel mad about the racist customer or being exstatic about our new puppy.