Kaiser Permanente

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Kaiser Permanente was my insurance at the time, so I could only see those doctors. But honestly, I hated all of them.

I tried seeing doctors outside of their network, but it was always a battle. I knew I was not going to get decent care within the Kaiser network. So any time that I needed to see a new specialist, I'd have to wait for a referral. And of course they dragged it out as long as possible.

Kaiser made my life hell in so many ways. I won't go into great detail, because there's just not enough hours in a day to discuss what they did. But in general, Kaiser screwed everything up. They made things so difficult for not only me, but my parents. Since I was under 18, my parents spoke to everyone and controlled everything. The amount of stress Kaiser put on all of us was insane.

One thing I was never able to understand was how they could treat others so bad. They just did not give a damn. They didn't care what happened to me. They didn't care how sick I was. They didn't care what illegal stunts their employees were pulling. They didn't care about ANYTHING or ANYONE. They did a lot of damage.

They screwed with my health. They "lost" records. They labeled me as a drug seeker. They denied referrals so I couldn't see the necessary specialists. My parents & I spent endless hours on the phone with them. Every appointment & every phone call became a battle. It eventually got to the point where we sought legal advice. But by the time we did this, it was too late to do anything.

You're supposed to trust your doctors. You're supposed to feel comfortable with them. And they completely destroyed that for me. Every time I made an appointment with a doctor, I was scared to death. I was scared they'd deny me and my health problems. I was scared they would tell me I'm faking it. I was scared they wouldn't help. I was scared they'd label me as a drug seeker. I was scared beyond belief. I didn't know Kaiser was capable of that much damage until it was me suffering the damage.

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