"Why did you choose that title?" tanong ng isang panel sa amin.
Nagtinginan kami kung sino ang sasagot.
"Ano nga ulit yung title niyo?" dagdag niya.
"Customer Segmentation and Sales Prediction in Customer Services po," sagot ni Jeska.
"Dapat mas specific kayo sa title niyo. Parang may magiging actual client kayo diyan," sabi ni Ma'am Alvarez.
"Pero sige, sagutin niyo muna yung question," dagdag niya.
"Yung title na Customer Segmentation and Sales Prediction in Customer Services, pinili namin kasi gusto naming i-emphasize yung dalawang bagay. Una, yung pag-understand sa different customer segments para mas maayos at targeted yung service. Tapos pangalawa, yung paggamit ng data na 'yun para makapag-predict ng sales outcomes. Basically, para mas ma-improve yung customer satisfaction and at the same time ma-optimize yung sales strategies within customer services."
Habang nagsasalita ako, ramdam kong nakatingin siya nang diretso sa'kin. Halos hindi ako makatingin pabalik nang tuloy-tuloy.
Mabuti na lang at sinabihan kaming puwedeng mag-Taglish sa defense, kaya kahit papaano, nakahinga kami nang maluwag. Mas madali kasing ipaliwanag nang maayos.
"Maganda yung title niyo, pero I suggest na maglagay kayo ng magiging client niyo. Idagdag niyo sa title, like a specific business," sabi ni Ma'am Alvarez.
"What if it's The Travel Club in Acienda? You can consider them as clients," dagdag ni Sir.
Nagtinginan ang panel sa kanya.
Tahimik sandali.
Saka sila tumango at tumingin ulit sa amin.
"Are you CS students? How do you plan to connect that with your course and the title you've chosen?" biglang tanong ni Ms. Acosta.
"And please, in English," dagdag pa niya.
Nagtinginan kami ng mga kasama ko sa'kin.
Kaya ko naman siyang sagutin sa English. Kaya lang, sinabi kasi sa amin na puwedeng Taglish, kaya nag-Tagalog kami kanina.
Naramdaman kong nakatingin siya sa'kin.
Sandali akong nag-iwas ng tingin at ibinaling ang mata ko sa panel, saka sa mga kaklase ko.
Napansin ko pa si Jeska na napataas ang kilay. Pinipigilan ko ang tawa kaya hinawakan ko yung kamay niya.
"In our title, we'll be collecting data. Since we're in Computer Science, it involves algorithms, which is reflected in our study through Algorithm Insights. We'll also be utilizing data science techniques for customer analysis," paliwanag ko.
Napansin ko si Sir Kai na tumatango habang nagsasalita ako.
Hindi ko siya tinitingnan nang matagal—kay Ms. Acosta lang ako nakatingin.
"Are you okay with getting clients from The Travel Club, as suggested by Sir Kai?" tanong ni Ma'am Alvarez.
"Yes po, Ma'am," agad na sagot ni Zaira.
Napatawa si Crissie.
"But shouldn't the client agree first before you finalize the title? Since you'll be using their sales data, right?"
Nagtinginan kami nila Zaira sa sinabi ni Ms. Acosta.
"Yes, Ms. We've already talked to their manager, and they agreed," biglang sabi ni Jeska.
Tiningnan ko siya. Pati sila Zaira napatingin din. Wala kaming idea sa sinabi niya, pero mukhang naging maayos naman ang sagot.
"Will you also be able to obtain the ages and genders of the buyers there? Because in your title about Customer Segmentation, you'll be determining who the frequent buyers are—whether they're Gen Z or adults. So you should make sure you've talked to the manager or owner," sabi ni Ms. Acosta.
YOU ARE READING
Professor After Dark
Любовные романыHyacinth Aramine Villa, a graduating student ready to move on from school life, meets Danel Kai Anderson, a well-known and respected professor. What starts as an unexpected encounter turns into something more, leading to a night that changes everyth...
