My experience in City Hall at Disneyland for Accessibility Services+ ratings!

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Ok so on Thursday we went to stay at a hotel because we had a ticket to Disneyland on Friday. (The reason I haven't posted anything here or anywhere else.) Anyways, the hotel was pretty nice and there was good coffee lol. That's not the point though. The point is that yesterdy we went to Disneyland and I was told by someone that I could get accessibilty services and features if I went to City Hall in Disneyland. My family and I go and we tell the worker there what we're needing, that being the das pass that Disneyland offers. The person we ask about it tells us that we need to pay for it on the app and he's just kind of not understanding what the heck we're saying I guess. (My mom doesn't speak English and he only spoke English so my dad was doing most of the talking but he only speaks so much English so um yeah it was kinda hard.) So after that we ask if there is anyone that speaks Spanish that can help us and there was so yay! I also think that the worker that only spoke English was lowkey offended but like damn! The nexs person we talked to was a lady and she hooked us up! Things were much faster and she was much more patient with us when helping us so that was really cool. The pass ended up being free so that was another good thing. But then why did the guy say we needed to pay? We ended up getting the pass and I got a little device with an ear piece that described where we were in the park. I rate this whole experience a three out of five only because the device didn't really describe the rides except for like one or two and even those were not really well described. So yeah, that was my experience at California Adventure Park. The person that had intitially told me about going to City Hall also said that the accesibility features at Disney weren't that good but they did say that Universal Studios has really great accesibility services so i'm looking forward to going there soon. Yes, we travel a lot my family and I.
Look forward to talking with you guys soon! Also, this is the last post I'm doing in 2023 which is crazy! Now, I gotta go sleep 'cause I haven't slept really good since Friday because I don't sleep to well in new places the first night and also we woke up at 5:00AM yesterday. Bye! Happy New Year everyone!

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